All items are made to order and therefore not eligible for returns or refund. However, if you experience an issue or have a concern, please contact the shop via email at EBruckStudio@gmail.com.  At E. Bruck Studio, your satisfaction as the customer is of the highest importance to us and we will do what we can to come to a solution that works.  Please note that customizable garments are not eligible for refunds or exchanges.  Please ensure the information you submit to be printed is correct and that you have looked at the garment sizing charts to ensure the fit you would like.